![]() The range request is an HTTP request that includes headers such as Accept-Ranges: xxx and Range: xxx, which indicates that the request is for specific bytes of data only. The Adobe Updater is used in order to attempt a range request download from an Akamai-hosted URL. ![]() A packet capture that is taken on the WSA reveals this: The Adobe Updater is unable to download updates through the WSA. If your network is live, make sure that you understand the potential impact of any command. All of the devices used in this document started with a cleared (default) configuration. The information in this document was created from the devices in a specific lab environment. Adobe Updater that connects to the download servers on the Akamai cloud.The information in this document is based on these software and hardware versions: There are no specific requirements for this document. This document describes a problem that is encountered with the Cisco Web Security Appliance (WSA) when the Adobe Updater is unable to function properly.
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